What things cost, before you ask

Custom builds are a one-time flat project fee based on pages, calculators, and SEO scope. A deposit starts design, and the remaining balance is set by your final scope and due at launch. Core Essentials is a fixed price; the larger tiers start from the price shown and are quoted to scope. Payment plans are available.

No. The monthly growth retainer is month-to-month with no long-term contract. You can pause or cancel any time with 30 days' notice.

Core Essentials ($1,450) is a true flat rate. The Professional ($2,950) and Premium Growth ($4,950) tiers are starting prices; the final quote depends on pages, custom tools, and SEO scope, which we confirm before any work begins.

Yes. Core Essentials can be split into a down payment plus monthly payments, and larger builds have payment plans available after your consultation.

A care plan keeps your site hosted, secure, and updated. An SEO plan adds ongoing content, Google Business Profile work, and local search growth on top of care. SEO plans include Website Care Plus support, and the SEO content deliverables replace the standard Website Care Plus content allowance rather than stacking on top of it. Your included Website Care Plus edit time stays available for ordinary website changes.

A professionally written and optimized piece: a service page, location page, supporting article, or a substantial update to an existing page. It includes keyword research, title and metadata, internal links, formatting, calls to action, and publication. Extensive original research, custom photography, video, regulated-industry review, and unusually long-form pieces are quoted separately.

No, and nobody honestly can. We follow current search engine guidance and established optimization practice, but rankings, traffic, indexing, and lead volume depend on competitors, search engine changes, and factors outside anyone's control. Treat a guaranteed-ranking promise from any agency as a reason to walk away.

No, except where the delay was ours. If we are waiting on access, materials, or your approval, that does not create extra deliverables in a later month. SEO plans stay month to month and can be paused or cancelled with 30 days' notice.

If the cause is something we control, yes. On an active Website Care or Website Care Plus plan we diagnose and repair faults in the code we wrote, the deployments we made, the hosting we manage, and routine edits we performed, at no extra charge. Problems caused by outside platforms, expired third-party accounts, or changes made by someone else are investigated at no charge and quoted before any substantial repair work starts.

Website Care Plus is acknowledged within one business day and Website Care within two business days. Those times are for acknowledgement and the start of investigation, not guaranteed resolution, because some issues depend on third-party platforms or on account access we do not hold.

Text, images, links, business hours, contact details, staff, services, and similar content changes. Website Care includes up to 30 minutes each month and Website Care Plus up to 60 minutes. Unused time does not roll over. New pages, redesigns, and custom functionality are quoted before work begins.

We run automated uptime monitoring, investigate outages promptly, and restore your site to its most recent stable version. We do not resell an infrastructure uptime guarantee, because the hosting network underneath is not ours to promise, and a small studio that offers one is promising something it does not control.

We investigate and explain the cause as part of your plan. If a provider changes an API, discontinues a service, or a browser update breaks compatibility, the diagnosis is included. Substantial rebuild work is quoted and approved by you before it starts, because that is new development rather than a repair.