Selected work

Inclusivity.org

Disciplines
BRAND IDENTITY | PLATFORM DESIGN | DIRECTORY UX | CONTENT SYSTEM
Status
Owned platform
Accent
Accent magenta#d81b74
The Inclusivity.org homepage, composed in a browser frame

The project

Inclusivity.org

A platform we own and operate.

A directory of diverse-owned and affirming businesses has one problem before it has any others: why should anybody believe a listing. A badge does not answer that, so the answer here is structural. Every record carries where the claim came from and what state its verification is in, and both are visible on the listing rather than in a policy page. Search runs on ownership, certification, location and public inclusion signals, which are four different kinds of evidence and are not flattened into one. Around the directory sit guides, city hubs and listing tiers. Designed, built and operated by Signal Grove.

The business case

Why the work is shaped this way.

Performance snapshot

Accessibility
92
SEO
100

Lighthouse scores out of 100 for inclusivity.org, measured September 23, 2026. Mobile uses a simulated mid-range phone on a throttled connection.

Audience
People looking for diverse-owned and affirming businesses, and the businesses that want to be found by them.
Business goal
Make a listing believable. A badge cannot do that on its own, so the answer had to be structural.
Trust system
Every record shows where its claim came from and what state its verification is in, on the listing itself rather than on a policy page.
Search architecture
Ownership, certification, location and public inclusion signals kept as four separate kinds of evidence, with guides, city hubs and listing tiers around the directory.
Project status
Owned platform, designed, built and operated by Signal Grove.
Search

Ownership, certification, location and public signals

Four different kinds of evidence, kept separate, because a self-declared listing and a certified one are not the same claim and should not filter as though they were.

The Inclusivity.org guides index, a bank of topic chips covering Black-owned, Latino-owned, AAPI-owned, women-owned, LGBTQIA+, disability-owned and veteran-owned businesses, above a Black-Owned Businesses row with three photographs
Trust

A source and a verification status on every record

The Inclusivity.org listing tiers shown side by side, a free basic listing, an enhanced listing and a featured listing, each with its own list of what is included
A Featured listing

What a member's listing actually looks like

The business's own photograph leads, the ownership tag says where it came from, and the contact card and the sourcing panel sit on the same screen as the name. This one is live on the platform now.

A live Featured listing on Inclusivity.org for Archival Brewing in Belmont, Michigan: the business's own photograph under a Featured badge, a Women-owned tag marked Public source, the contact card, and the How we sourced this panel
The listing flow

Four steps, and nothing assumed

A business finds or claims its record, chooses a plan, builds the profile and goes live after review. Identities are picked by the business, never inferred, and each is checked against a source before it publishes.

The Inclusivity.org listing flow: four steps from find to go live, the plan chooser with Basic, Enhanced and Featured, and the ownership and identity picker, where each identity is chosen by the business and reviewed against a source
Guides and hubs

The reason somebody arrives before they need a directory

The Inclusivity.org guides index in a browser window, with a phone beside it showing the guides on mobile
On a phone

How most of this is actually used

Three phone screens from Inclusivity.org: the home page and search, the guides index, and the listing tiers
Built to leave the screen

A brand has to work somewhere besides a browser

The seal, the wordmark and the Belong here. line carry onto apparel, drinkware and paper, and into the welcome kit a member receives with a Featured listing.

A navy t-shirt with the Inclusivity.org seal, wordmark and Belong here. line
A heather gray hoodie with the Inclusivity.org seal and wordmark
A natural canvas tote with the Inclusivity.org seal, wordmark and spectrum dashes
A white mug with a purple inside and handle carrying the Inclusivity.org seal and wordmark
A navy cap with the Inclusivity.org seal and wordmark embroidered
The Featured member welcome kit: a navy envelope, welcome card, Proud Member window cling, a standing Featured Member plaque and a roll of Belong here. stickers

Merchandise shown as brand application concepts.