Review Automation & Trust Engine
Ask every customer, every time, without anyone having to remember. The system checks in automatically after a completed job and sends the same request and the same review link to all of them.
Automatic post-job review requests that grow your Google rating on autopilot.
Sends multi-channel SMS and email review requests the moment a job is marked complete in your pipeline.
customers read reviews before choosing a local business
and volume of reviews are strong local-ranking signals
request fires the moment a job is marked done
multi-channel ask lifts response rates
the same request and the same link, with no screening step
The cost of doing nothing
A competitor with more recent five-star reviews outranks you on the map and wins the click before a customer ever sees your name. Every finished job you don't turn into a review is momentum handed to the business that does.
How do more reviews actually win more jobs?
Two ways. First, ranking: Google weighs the volume and recency of your reviews when it decides who shows up in the local map pack, so a steady flow of fresh reviews lifts your visibility. Second, trust: the vast majority of customers read reviews before they call, and a business with more recent five-star feedback simply gets chosen more often.
The catch is consistency. A profile that went quiet six months ago loses to one that adds a few reviews every week. Automating the ask is what keeps that flow steady without anyone having to remember.
Why does manual asking never work?
Because it depends on remembering, in the rush of finishing a job, invoicing, and driving to the next one. Even when you do remember, asking face to face feels awkward, so it happens maybe one time in ten.
Automation removes both problems. The moment a job is marked complete in your pipeline, the request goes out by text and email, at the exact moment the customer is happiest.
Does this screen out unhappy customers?
No, and we will not build one that does. Sending a review link only to customers who rate you well first is review gating. Google's prohibited and restricted content policy treats selectively soliciting positive reviews as a violation, and the FTC has taken action over the same practice. It also backfires: a profile of nothing but five stars reads as bought.
So every customer gets the same message with the same link, whatever they thought of the job. Alongside it, the message offers a direct line to you if something went wrong. That channel is offered to everyone as well, and it never replaces the review link or stands in front of it.
Everything in Review Automation
What to expect
- A steady stream of fresh Google reviews instead of rare bursts
- A stronger position on the local map over time
- A private channel customers can use to raise a problem directly with you
- Social proof you can showcase on your website
Integrates with
- Your Google Business Profile review link
- Your CRM pipeline (fires on job completion)
- SMS and email delivery
- Your website, for the review display widget
How it works
A job is marked "Complete" or "Invoiced" in your dashboard.
The system texts and emails the same request to that customer.
The message carries your Google review link, for every customer.
It also carries a direct line to you, for anyone who would rather raise something privately first.
Published reviews can be pulled onto your website's testimonial section.
Review Automation FAQ
Consistent, recent reviews are a well-known local ranking signal. Automating the request keeps them coming steadily instead of in rare bursts.
Lower ratings are routed to a private feedback form that reaches you first, so you can make it right before it becomes public.
No. You ask every customer for an honest review. What we don't do is block anyone from posting publicly, we simply route lower ratings to you first so you can resolve the issue.
Both. Requests go out by SMS and email, which lifts response rates well above a single-channel ask.
Yes. An optional widget can pull your best Google reviews onto your site automatically, so fresh social proof shows up everywhere a customer is deciding.
The system sends a gentle, well-timed reminder to customers who don't respond at first, which meaningfully increases the number of reviews you collect without being pushy.
Other lead systems
Want Review Automation on your business line?
Send a few details. We'll take a look at what you have now and reply within one business day.
Automated SMS, AI voice, and email communications sent through these systems comply with local, federal, and TCPA guidelines. Carrier and usage fees are billed separately based on actual volume. Response and conversion outcomes vary by market, industry, and offer.